We offer complimentary shipping throughout Indonesia.

Orders are carefully prepared and shipped from Bali, Indonesia. Once your order has been dispatched, you will receive tracking information by email.

We ship internationally via DHL.

International shipping is offered at a flat rate of US$25.

International orders generally arrive within 3–8 business days from dispatch, depending on the destination.

Please note that delivery times are estimates and may vary due to customs clearance, local delivery conditions, public holidays, or circumstances beyond our control.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are determined by the destination country's customs authorities and are the responsibility of the customer. They are not included in Melati's shipping fee unless otherwise stated at checkout.

We recommend checking your local customs regulations before placing an international order.